Shipping & Dispatch Policy
Fast, reliable commercial delivery across all major cities, industrial hubs, and towns throughout Pakistan.
1. Same-Day Order Processing Cut-Off
Orders confirmed before 4:00 PM (Pakistan Standard Time) from Monday to Saturday are packed, tested (where applicable), and handed over to our courier partner on the exact same business day.
Orders placed on Sundays or gazetted public holidays are processed and dispatched on the immediate next working morning.
2. Courier & Logistics Partners
To guarantee maximum safety for delicate electrical heating coils, thermostats, and circuit boards, we partner with reliable express carriers:
- TCS Express & Leopards Courier: Standard door-to-door transit (1–2 days for major cities including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Gujranwala, Sialkot, Peshawar).
- Trax & PostEx: Cash on Delivery (COD) services to over 400+ cities and towns across Pakistan.
- Daewoo Express Cargo / Faisal Movers: Same-day terminal-to-terminal express collection for emergency restaurant breakdowns.
3. Urgent / Emergency Breakdown Shipping
If your restaurant fryer or bakery oven is currently down and you require a part within hours, please notify us immediately via WhatsApp at 0321-8888872. We can arrange express cargo via inter-city bus terminals (Daewoo, Niazi, Faisal Movers) where you can pick up the parcel directly from the destination terminal within 6 to 12 hours.
4. Heavy Shock-Absorbing Packaging
Commercial heating elements, thermostats with delicate capillary tubes, and electronic display boards are individually bubble-wrapped, packed with high-density foam buffers, and secured in heavy-duty corrugated cartons to withstand rough transit conditions.
5. Direct Warehouse Pickup
Customers and local technicians in Lahore are welcome to visit our warehouse counter directly at Shop #19, Block N, Gulberg 2, Lahore to collect ordered parts immediately with zero shipping fee.